IT Service Delivery Manager
Overview Abacus Technology is seeking an IT Service Delivery Manager to provide technical support for the Arnold Engineering Development Complex (AEDC) at Arnold AFB. This is a full-time position. Responsibilities Support all Arnold AFB Design/Systems Engineering efforts for Communications/IT and related specialties (e.g., Instrumentation, Data, and Controls, Control Systems, Network Engineering, Inside/Outside Plant, etc.). Provide engineering reviews and suggest solutions for the analysis, design, integration, installation, testing, and life-cycle support of new and upgraded systems associated with delivery of infrastructure capabilities as defined by Arnold AFB and tenant requirements. Perform requirements analyses and conceptual designs. Survey, evaluate, and provide technical advice concerning all existing infrastructures, communications, and environmental aspects of the site. Provide an implementation plan reflecting the strategy, schedule, and recommendations (i.e., site architecture, topology, and configuration) for the implementation with considerations of on-site failover and continuity of operations. Design, develop, install, document, and test custom solutions and their infrastructures. Provide Network Management and technical expertise in the area of Communications Engineering with an emphasis on distribution systems for highly complex and critical communications projects. Specify, design, implement, test, integrate, and support requirements for AF IT infrastructure to meet mission requirements and regulatory constraints, within a required time frame designated by the Government. Provide technical and management support for future efforts to transition the base from the existing LAN/MAN to newer technologies. Investigate and analyze innovative and emerging technologies that in the most economic and efficient manner improve not only IT system performance and support, but also mission performance. Constantly evaluate the existing and planned information technology environment, assess areas for improvement, make recommendations and implement directed changes. Perform IT strategic planning with the government. Qualifications 6
years experience in systems engineering and integration. Bachelor's degree in a related field. Must hold or be able to obtain the Security
CE certification. Must hold or be able to obtain a Microsoft certification. Thorough understanding of application software, operating systems, networks, storage platforms, and how they relate to system architecture. Experience working on each stage of the system development life cycle from initiation through deployment/sustainment. Experience with ITIL and IT best practices. Demonstrated proficiency with process modeling and developing workflow diagrams. Able to elicit and interpret requirements and translate to technical specifications/system design following best practices and design patterns. Capable of performing:
problem/gap definition, trade space analysis, science and technology roadmap analysis, and cost versus capability trade off analysis. Able to communicate with management, technical staff, and end users in a clear and professional manner. Experience with engineering practices, techniques, and standards. Excellent oral and written communication skills with the ability to develop and present technical presentations. Able to represent complex data in diagrams or through other techniques that communicate precise information to both business and technical staff. Proven ability to understand the strategic and tactical approach to projects and handle multiple projects concurrently. Must be a US citizen.
Salary Range:
$150K -- $200K
Minimum Qualification
Technology ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
years experience in systems engineering and integration. Bachelor's degree in a related field. Must hold or be able to obtain the Security
CE certification. Must hold or be able to obtain a Microsoft certification. Thorough understanding of application software, operating systems, networks, storage platforms, and how they relate to system architecture. Experience working on each stage of the system development life cycle from initiation through deployment/sustainment. Experience with ITIL and IT best practices. Demonstrated proficiency with process modeling and developing workflow diagrams. Able to elicit and interpret requirements and translate to technical specifications/system design following best practices and design patterns. Capable of performing:
problem/gap definition, trade space analysis, science and technology roadmap analysis, and cost versus capability trade off analysis. Able to communicate with management, technical staff, and end users in a clear and professional manner. Experience with engineering practices, techniques, and standards. Excellent oral and written communication skills with the ability to develop and present technical presentations. Able to represent complex data in diagrams or through other techniques that communicate precise information to both business and technical staff. Proven ability to understand the strategic and tactical approach to projects and handle multiple projects concurrently. Must be a US citizen.
Salary Range:
$150K -- $200K
Minimum Qualification
Technology ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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